Privacy Policy

Last updated: 22 November 2025

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This Privacy Policy explains how Stichting GlocalShift (“GlocalShift”, “we”, “our”, or “us”) collects, uses, and protects personal information when you visit https://www.glocalshift.eu, interact with our content, or submit information through our forms. We are a nonprofit organization based in Amsterdam, Netherlands.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect‍

We may collect the following types of personal data when you interact with our website or services:

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‍Information you provide directly
  • Name
  • Email address
  • Phone number
  • Contact form submissions
  • Newsletter signup information
  • Information submitted through donation forms
  • Information submitted through event registration or beneficiary forms

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Payment-related information‍

We process donations through trusted third-party providers such as Stripe, PayPal, and Donorbox.

These platforms may collect:

  • Payment card details
  • Billing information
  • Donation amounts and history

GlocalShift does not store or access full payment card numbers.

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Automatically collected information‍

We use digital analytics tools that may collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on our website
  • Cookie and tracking data

Tools include Google Analytics, Meta Pixel, Hotjar, and similar technologies.

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‍2. How We Use Your Information

We use your information to:

  • Respond to inquiries submitted through contact forms
  • Manage newsletter subscriptions and send updates
  • Process and acknowledge donations
  • Improve website experience and performance
  • Analyze website usage for reporting and optimization
  • Communicate with supporters about programs, events, and impact
  • Comply with legal and regulatory requirements

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3. Legal Basis for Processing (GDPR)

As an organization based in the Netherlands, we process personal data under the following lawful bases:

  • ‍Consent – when you submit forms, sign up for newsletters, or accept cookies‍
  • Legitimate interest – for website analytics, improving services, and nonprofit operations‍
  • Legal obligation – for recordkeeping and financial auditing related to donations

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4. How We Share Information

We do not sell personal information.

We may share information with trusted service providers strictly for operational purposes:

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  • Mailchimp or similar tools for email communications‍
  • Donorbox as our donor management platform‍
  • Stripe and PayPal for payment processing‍
  • Analytics and tracking tools (Google Analytics, Meta Pixel, Hotjar)

These providers only access the information necessary to perform their services and must protect it in compliance with GDPR.

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5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Analyze traffic and user behavior
  • Improve site functionality and navigation
  • Support marketing and outreach

You can control or disable cookies in your browser settings.

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6. Data Retention

We retain personal data only as long as necessary for:

  • Donation records and financial reporting
  • Email communication and supporter engagement
  • Legal compliance and operational needs

When data is no longer required, we securely delete or anonymize it.

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7. Data Security

We implement security measures to protect personal information from unauthorized access, loss, or misuse. While we take these precautions seriously, no online system is completely secure.

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8. Your Rights Under GDPR

You may request the following at any time:

  • Access to the data we hold about you
  • Correction of inaccurate information
  • Deletion of your data (“right to be forgotten”)
  • Restriction or objection to processing
  • Withdrawal of consent
  • Data portability

To exercise your rights, contact us at info@glocalshift.eu.

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9. International Data Transfers

Some service providers may process data outside the EU.

When this occurs, we rely on GDPR-compliant safeguards such as Standard Contractual Clauses (SCCs).

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10. Links to External Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

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11. Updates to This Policy

We may update this Privacy Policy periodically. The “Last updated” date reflects the most recent version.

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12. Contact Us

For questions about this Privacy Policy or how we process data, please contact:

info@glocalshift.eu

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